Last updated: 07/22/2026
This Privacy Policy explains how Mike Edgcomb / TOWL ("we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, apply for our program, or use our services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
If you do not agree with this policy, please do not use the Services.
Information You Provide to Us
Application & Intake Information: Name, email address, phone number, and information you submit through our application form, including details about your health history, symptoms, and goals.
Communications: Messages you send us by email, WhatsApp, or through scheduling and coaching platforms.
Payment Information: Billing details processed through our third-party payment processor. We do not store full payment card numbers on our own systems.
Information Collected Automatically
Usage Data: Pages visited, time spent on the site, referring URLs, browser type, and device information.
Cookies & Tracking Technologies: We may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our Services.
We use the information we collect to:
Evaluate and respond to your application
Provide, personalize, and improve our coaching Services
Communicate with you about your program, appointments, and account
Process payments and manage billing
Send updates, educational content, or marketing communications (you may opt out at any time)
Maintain the security and integrity of our Services
Comply with legal obligations
Health information note: Information you share about your health, symptoms, or history is used solely to inform your coaching and case-review process. We are not a covered entity under HIPAA, but we treat health-related information you share with care and do not sell it.
We do not sell your personal information. We may share information with:
Service providers who help us operate the business — for example, scheduling software, payment processors, email platforms, and messaging tools (such as WhatsApp).
Practitioners or team members directly involved in delivering your coaching program.
Legal & safety purposes — if required by law, subpoena, or to protect the rights, safety, or property of TOWL, our clients, or others.
Business transfers — in connection with a merger, acquisition, or sale of business assets.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information as described in Section 7.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at [email protected].
Our program may support families with minor children, and intake information about a minor may be submitted by a parent or legal guardian. We do not knowingly collect personal information directly from children without parental or guardian involvement.
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.
If you access our Services from outside [Insert Country/State], your information may be transferred to and processed in a location with different data protection laws than your own jurisdiction.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Mike Edgcomb / TOWL
Phone - 815-685-8569
Address - Colorado Springs, CO
Email Address - [email protected]
Disclaimer: Results depend on individual effort, consistency, and follow-through with any recommendations. Individual results will vary and no specific outcome can be guaranteed. Support is virtual; this is not emergency care and does not replace diagnosis or treatment from a licensed medical professional. The TOWL Roadmap is not a substitute for medical care. Testimonials represent individual experiences and are not typical or guaranteed for all participants.
© 2026 Mike Edgcomb. All rights reserved.